FAQ

What can I return?
You may return most new, unopened items sold and fulfilled by Aishitoto within 14 days of delivery for a full refund. Call 023-222-555

When will I get my refund?
Usually in about 1-2 weeks. Most refunds are fully refunded in 1-3 days after we receive and process your return.
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Can I exchange?
You may exchange your products, only when it is unopened and unused.
Contact 023-222-555

What methods of payment does Aishitoto accept?
Cash on delivery, Visa, Master Credit card, Pi Pay, wing, True money

When can I receive my order?
Normally same day or 2days

How much is Delivery charge?
Currently we are offering Free of charge

Is there any age limited for Aishitoto cosmetics?
Natural cosmetics, No preservative No artificial colour, No chemical
Any age can be used safely

If I forget to take Aishitoto Collagen Jelly on the right time, what should I do?
“Aishitoto Collagen Jelly” is not medicine, so there is not a particular time for taking it.
You can easily take it in your daily life, whenever you want to take it.
Please take it regularly

How low is the molecular of Aishitoto Collagen Jelly?
Molecular weight of general collagen products is about 40,000~5,000,
Aishitoto Collagen Jelly content rather low molecular weight marine collagen as
3,000. Because of our tiny molecular, it can easily be absorbed and feel visible changes.

Can I take Aishitoto Collagen Jelly while taking medicine or dietary supplement?
Aishitoto Collagen Jelly is a food, you can take it while taking medicine or dietary
supplement.