FAQ

  • Question 1


    What can I return?
    You may return most new, unopened items sold and fulfilled by Aishitoto within 14 days of delivery for a full refund. Call 023-222-555

  • Question 2


    When will I get my refund?
    Usually in about 1-2 weeks. Most refunds are fully refunded in 1-3 days after we receive and process your return.
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  • Question 3


    Can I exchange?
    You may exchange your products, only when it is unopened and unused.
    Contact 023-222-555

  • Question 4


    What methods of payment does Aishitoto accept?
    Cash on delivery, Visa, Master Credit card, Pi Pay, wing, True money

  • Question 5


    When can I receive my order?
    Normally same day or 2days

  • Question 6


    How much is Delivery charge?
    Currently we are offering Free of charge

  • Question 7


    Is there any age limited for Aishitoto cosmetics?
    Natural cosmetics, No preservative No artificial colour, No chemical
    Any age can be used safely

  • Question 8


    If I forget to take Aishitoto Collagen Jelly on the right time, what should I do?
    “Aishitoto Collagen Jelly” is not medicine, so there is not a particular time for taking it.
    You can easily take it in your daily life, whenever you want to take it.
    Please take it regularly

  • Question 9


    How low is the molecular of Aishitoto Collagen Jelly?
    Molecular weight of general collagen products is about 40,000~5,000,
    Aishitoto Collagen Jelly content rather low molecular weight marine collagen as
    3,000. Because of our tiny molecular, it can easily be absorbed and feel visible changes.

  • Question10

    Can I take Aishitoto Collagen Jelly while taking medicine or dietary supplement?
    Aishitoto Collagen Jelly is a food, you can take it while taking medicine or dietary
    supplement.